ILIULIUK FAMILY AND HEALTH SERVICES, INC.
JOB TITLE: MEDICAL ASSISTANT
FLSA Job Status: Non-Exempt
Education/Licensure: Preferred Certified Medical Assistant, CPR required within six months of hire.Pay Rate: $18 - $20/hour for Certified MA Department: Nursing
Supervisor: Clinical Coordinator, Medical Director, Director of Clinical Services
I. ORGANIZATIONAL SUMMARY
A. Reports to: Clinical Coordinator, Medical Director, CEO
B. Key Working Relationships: Medical Practitioners, Medical Support Staff and Administration
C. Primary Customer Groups: Patients, their families, and vendors/customers
D. Age of Patients Served: All
II. STANDARDS OF CONDUCT
1.Maintain a professional personal appearance, and abide by the dress code at all times while working and representing IFHS.
2.Demonstrate actions that support maintaining a positive and clean facility appearance.
1.Acknowledge customers; smile and maintain eye contact.
2.Be kind, sympathetic, and helpful.
1.Treat all customers (patients and guests), as I would want my family treated.
2.Treat colleagues (employees, practitioners, volunteers) as professionals.
3.Be accountable in meeting customers’ requests and needs.
4.Recognize and respect differing viewpoints and beliefs.
5.Show reverence for cultural diversity and perspective of all people.
1.Act as an ambassador of IFHS at all times.
2.Anticipate and exceed customer needs and expectations.
3.Understand and accept responsibilities.
4.Demonstrate a proactive approach to all issues/problems/concerns.
2.Keep customers/patients appropriately informed.
3.Maintain confidentiality at all times.
4.Use proper e-mail etiquette.
5.Use proper and professional telephone etiquette.
6.Demonstrate positive and proactive communication skills to include active listening.
III. JOB SUMMARY
A. Schedule: Will have a flexible schedule that includes working some Saturdays
B. Duties: After orientation and training, the medical assistant will be able to:
1. Screen patients with short histories and vital signs
2.Perform first aid and CPR as indicated, maintaining a current CPR card.
3.Prepare patients for procedures
4.Assist Practitioner with procedures as directed
5.Perform procedures outlined in competency evaluation.
6.Follow aseptic technique and infection control
7.Prepare and administer medications as ordered by a Practitioner after being checked off to do so.
8.Use PPE (Personal Protective Equipment) appropriately: to include gloves, mask, gown and shoe covers. Training given in PPE use.
9.Do other duties as assigned by Clinical Coordinator and Medical Director.
IV. ESSENTIAL FUNCTIONS
1.Hearing: within normal limits with or without use of corrective devices
2. Vision: adequate to read 12-point type with or without corrective lenses
3. Must be able to verbally interact in English with staff, patients, and public
4. Must have manual dexterity of hands/fingers for frequent writing, computer
work, filing, and doing/assisting with procedures
5.Must be able to occasionally lift up to 50lbs
6.Must be able to frequently stand 90% of the day
7.Must be able to frequently walk 90% of the day
8.Must be able to occasionally push and pull up to 50lbs